Job Details

District General Manager

Birmingham, AL

Up to $115k + Bonus

Permanent Role

A fast-growing services company is seeking a dynamic District General Manager to lead and manage multiple locations within their district. The ideal candidate will have a proven track record of operational excellence, team leadership, and driving profitability. This role requires a hands-on leader who excels in customer service, team management, and business development.

Key Responsibilities:

• Oversee daily operations across multiple locations, ensuring each operates efficiently and meets performance goals.
• Lead, motivate, and develop location managers and teams to achieve customer satisfaction and business objectives.
• Implement strategies to maximize revenue, reduce costs, and enhance customer service quality.
• Ensure compliance with company policies, procedures, and industry regulations.
• Collaborate with senior leadership to develop business plans, forecasts, and budgets.
• Monitor financial performance, identify areas for improvement, and take corrective action as needed.
• Foster a customer-centric culture focused on high-quality service and client retention.
• Manage hiring, training, and development of staff across all locations within the district.
• Drive sales and marketing initiatives to expand the customer base and market share within the district.
• Conduct regular reviews of operations and implement process improvements to boost productivity and profitability.
• Maintain a high level of visibility in the field, visiting locations regularly to engage with employees and customers.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
• 5-7 years of experience in a management role within the services industry (e.g., facility management, retail, hospitality, etc.).
• Proven ability to lead and manage multiple locations or a large operational region.
• Strong financial acumen with experience managing P&L, budgets, and cost control.
• Excellent leadership and interpersonal skills, with a focus on employee development.
• Exceptional customer service and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.
• Strong communication skills and the ability to interact effectively with stakeholders at all levels.
• Willingness to travel within the district as needed.