Job Details

Arabella Health & Wellness of Fairhope is seeking a Business Development Director. This position is responsible for coordinating the admissions of new and returning residents/patients from home, hospital, or other healthcare settings.

Do you want to work where you can build meaningful and lasting relationships with residents and enjoy better hours and work-life balance? Would you like to work with a talented and motivated group of individuals who all have the goal of making a difference in the lives of our patients? If so, please read on!

We are a skilled nursing and rehabilitation facility dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals, providing the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great working environment for our staff, as we truly value and appreciate each member of our team!

Duties and Responsibilities:

• Maintain communication with hospital social workers/discharge planners, families, and facility staff to coordinate admissions.
• Manage the inquiry process professionally, timely, and with appropriate follow-up.
• Conduct tours of the facility to prospective residents, family members, and marketing clients.
• Obtain appropriate admission papers and signatures from residents or responsible parties.
• Provide excellent customer service while fielding inquiries regarding our services or issues with existing patients/families, including room management.
• Verify insurance coverage and obtain insurance authorizations as required.
• Maintain, along with the marketing director, budgeted census goals.
• Support the facilitys philosophy of care and strive to achieve its goals and objectives.

Job Requirements:

• Ability to work in a fast-paced environment, juggling multiple tasks with a sense of urgency.
• Minimum of 1 year experience in admissions within senior care.
• Ability to project a warm, friendly, and sympathetic interest to all.
• Ability to deal tactfully with personnel, residents, family members, and visitors.
• Ability to make independent decisions when circumstances warrant; flexibility to meet changing situations.