Job Details

Job summary
A residential or apartment cleaner is responsible for maintaining the cleanliness and orderliness of homes or apartment units, often including common areas within apartment buildings. They ensure a clean, healthy, and inviting environment for residents and occupants. This role requires attention to detail, efficiency, and adherence to safety and hygiene protocols.

Key responsibilities
General cleaning and maintenance

• Sweep, mop, and vacuum all floors, including hardwood, tile, and carpeted areas.
• Dust and polish all surfaces, including furniture, fixtures, window sills, and blinds.
• Clean and sanitize bathrooms, including sinks, toilets, showers, tubs, and mirrors.
• Clean and sanitize kitchens, including countertops, sinks, appliances (exterior and sometimes interior, as requested), and stovetops.
• Empty trash and recycling bins, and replace liners.
• Clean windows, glass surfaces, and mirrors, ensuring streak-free results.
• Perform deep cleaning tasks, including cleaning baseboards, scrubbing grout, or cleaning under heavy furniture.

• Clean upholstered furniture using appropriate techniques and equipment.

• Safely use and store a variety of cleaning products, supplies, and equipment (e.g., vacuums, mops, floor buffers).
• Adhere to all health and safety regulations and protocols, including proper ventilation and use of personal protective equipment (PPE) like gloves and masks.
• Maintain a clean and organized work area, ensuring equipment is in good working order and reporting any maintenance or repair needs promptly.

• Communicate effectively with teammates regarding cleaning needs and schedules.
• Address any concerns or special requests in a timely and professional manner.
• Report any damages, hazards, or maintenance issues observed during cleaning to the appropriate contact person.

• Proven experience in residential or apartment cleaning is often strongly preferred.

• On-the-job training is common and can provide necessary skills.

• Knowledge of various cleaning methods, products, and equipment for different surfaces.
• Ability to follow instructions and cleaning checklists.
• Familiarity with safety data sheets (SDS) for cleaning chemicals is beneficial.

• Physical stamina and ability to stand, walk, bend, kneel, reach, and lift up to 25 pounds (and sometimes more) for extended periods.
• Comfortable performing repetitive motions and working in various positions.

• Attention to detail: Meticulous and thorough, ensuring high standards of cleanliness.
• Reliability and punctuality: Dependable and adhere to schedules.
• Trustworthiness: Often working unsupervised in clients' private spaces.
• Time management: Ability to prioritize tasks and complete work efficiently within allocated timeframes.
• Communication: Clear and effective communication with clients and/or supervisors.
• Independent worker: Able to complete tasks efficiently with minimal supervision.

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