Job Details

American Family Care - - Responsibilities: Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture; Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand; Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue; Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters; Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency