Job Details

About ARMS Technology Holdings

ARMS Technology Holdings / End2End Public Safety is a leading provider of cloud-based public safety software solutions serving law enforcement, corrections, and public safety agencies across the United States. With more than 30 years of combined experience across our ATIMS, Cardinal, and LawTrak divisions, ARMS delivers an integrated suite of tools — including jail management, records management, dispatch, and compliance systems — designed to streamline operations, improve data management, and enhance community safety. Built on secure, scalable technology, ARMS supports agencies of all sizes with user-friendly, end-to-end solutions backed by comprehensive implementation services and ongoing support.

Role Overview

ARMS is seeking a driven and consultative Account Executive to join our growing sales team. In this role, you will own a defined geographic territory and be responsible for the full sales cycle — from identifying and targeting net-new accounts to negotiating and closing contracts. This is a high-impact, individual contributor role well-suited for a self-starter who thrives in a complex, multi-stakeholder selling environment and has a genuine passion for serving the public safety community.

What You'll Do

Territory & Pipeline Development

• Identify, target, and engage net-new accounts and logos that align with ARMS' Ideal Customer Profile (ICP) within your assigned geographic territory
• Build, execute, and continuously refine a territory plan to maximize revenue growth impact
• Develop and manage a healthy sales pipeline to meet or exceed defined revenue and ARR targets

Full-Cycle Sales Execution

• Own opportunities from lead creation through contract closure, guiding prospective buyers through every stage of the evaluation and purchasing process
• Lead requirements gathering and documentation, software demonstrations, proposal and quote creation, and contract management
• Conduct virtual sales calls and, when needed, travel to client sites to deliver onsite presentations and product demonstrations
• Evaluate and lead RFP responses for qualified bidding opportunities, coordinating internal resources to produce competitive, compelling submissions

Stakeholder & Relationship Management

• Navigate complex, multi-stakeholder sales cycles involving procurement teams, IT, public safety leadership, and decision-makers common to public sector organizations
• Attend industry events and tradeshows to build relationships, generate pipeline, and represent the ARMS brand

Cross-Functional Collaboration

• Partner with Marketing and SDR teams to effectively transition inbound leads into active sales opportunities
• Collaborate with Product, Marketing, and Client Success teams to align on customer needs and support revenue expansion efforts

CRM & Forecasting

• Maintain accurate, up-to-date opportunity records in HubSpot to reflect current deal activity, stage, and revenue forecasting

What You'll Bring

• 5+ years of demonstrable success selling SaaS and/or technology solutions, with direct experience selling to public sector organizations (municipalities, counties, or similar government entities)
• Proven ability to manage complex, multi-stakeholder sales cycles from initial discovery through contract execution • Track record of meeting or exceeding revenue and ARR targets
• Strong consultative selling skills with the ability to clearly articulate product value and ROI to both technical and non-technical audiences
• Proficiency with CRM platforms (HubSpot preferred) and standard sales productivity tools
• Excellent written and verbal communication skills, including experience creating proposals, responding to RFPs, and delivering executive-level presentations
• Bachelor's degree or equivalent professional experience
• Ability to travel as needed for client meetings, onsite presentations, and industry events

Preferred Qualifications

• Prior experience selling into public safety organizations — law enforcement, corrections, jail management, or emergency management
• Background working within or alongside public safety agencies — you understand the operational challenges our customers face
• Familiarity with government procurement processes, RFP cycles, and public sector contract structures

Why ARMS

Join a mission-driven team powering modern public safety. At ARMS, we build secure, cloud-based software trusted by agencies across the U.S. to streamline operations, improve data access, and enhance community safety. With over 30 years of combined experience, a fully integrated platform across corrections, law enforcement, and records management, and a commitment to innovation and customer success, ARMS offers the opportunity to make a real-world impact